Error Message when Supporting Posts

[rav3n]

yikes! thanks for letting us know! @TAB @MissinTooth @Cuddlebear 

did you all clear cache & cookies before trying again?
does closing all tabs and trying again help? (this one worked for me, i had to close everything and open a fresh tab)

just asking those questions so we get more info to pass down to the team.

[Cuddlebear]

@rav3n  Yes I did all the things. It’s working at the moment. 

[ENKELI]

Thanks for the tip @rav3n, I will definitely try it and see how it goes. The support button worked for me for most of yesterday but it's back to it's naughty tricks again so I shall try the cache clearing. ❤️

[TAB]

already did cache, did restart, ok closed windows no, no difference @rav3n  up until this recent issue , I still had to click on support , wait, then reload page . that would work first couple times

[rav3n]

thanks heaps for the feedback @TAB @ENKELI @Cuddlebear 💙

it's been playing up for me too, but it's now starting to work on my end. i know it's super frustrating, and we apologise for the inconvenience - we have escalated the situation so we'll get back to you all when there's an update

[ENKELI]

@rav3n hey lovely, I did the cache clear and rebooted but the support button is worse than a cheap bra - absolutely no support at all.

In the grand scheme of things I am just grateful to be able to post! Thanks again to you and @tyme, I know it's frustrating when technology spits the dummy.

I hope your day is going well aside from this 🌹

[rav3n]

"worse than a cheap bra" haha love this line @ENKELI appreciate your feedback!!

[TAB]

re 'starting to work' I thought that a few times, as sometimes over last few days it would work @rav3n  then go back to how it was before.

[rav3n]

@TAB i see that you mentioned it's working now in the other thread - yay!! hopefully it continues to work but feel free to let us know if the issue comes back 😊

[Shaz51]

Not working @rav3n , @tyme